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Police and Pharmacists Team Up to Thwart Drug Diversion

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Any law enforcement officer who has worked in drug diversion knows the importance of the pharmacy profession. Myself and my colleagues have found pharmacists to be incredibly savvy allies, especially when it comes to weeding out individuals who are trying to scam the system.

A recent conference at Auburn University’s School of Pharmacy saw law enforcement officials, pharmacists, and other health professionals team up to tackle the ongoing problem of prescription drug abuse.1  It does not matter whether such a collaboration is initiated by pharmacy or law enforcement. Ideally, every town, city, and county would practice the teamwork demonstrated at this conference. [Read more…]

The Other Victim of Drug Diversion and Abuse: The Legitimate Patient with Pain

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I have been in law enforcement for almost 48 years, a portion of which—especially the past 25 years—has been primarily devoted to fighting illegal drug trafficking. I include prescription drugs in this work because when they are diverted, they essentially become illegal drugs.

The prescription drug work is somewhat different than combating the distribution of common street drugs, because with the diversion and abuse of prescription drugs, there are 2 victims. Collateral damage is widespread regarding all illegal drugs, but with prescription drugs, there is another victim: legitimate patients with pain. These victims basically stay hidden in our society, mostly because they are physically and financially unable to protest, and have little ability to organize with a united voice. Severe pain mandates paying undivided attention to these victims. [Read more…]

How to Handle Pharmacy Robberies: Part 2

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This is the second installment in a 2-part series on robberies at retail pharmacies, likely the most anxious moments any store can experience. Previously, I mentioned some prevention measures you can take, many of them involving surveillance cameras that actually work. However, pharmacy employees need to do everything they can to identify suspects.

Do your best to notice specifics about the person that is pointing a gun at you. I know this does not sound easy, and it isn’t, but it can be crucial to law enforcement finding the subject or you identifying him or her. Height and approximate weight or build should come to your mind first, with one of those inside-thepharmacy height tapes coming in handy at times like this. Although hair type and color, as well as clothes, can be changed after a robbery, they are great details to give to the responding officers. The perpetrator’s race and distinguishing features (eg, scars, very large nose) cannot be changed and are important if the subject is not caught within a short time after the crime. [Read more…]

How to Handle Pharmacy Robberies: Part 1

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The frequency of pharmacy robberies has slowly risen over the past decade or so, with a recent upsurge in these dangerous crimes. I have always said that every armed robbery is a potential homicide. I know this is not a very settling statement to make, but it is unfortunately true. The good news is that a very low percentage of pharmacy robberies result in the death or injury of a pharmacy employee or customer.

I think one of the first orders of business is to get to know your local law enforcement officers. I cannot stress the importance of doing this, as the old “squeaky wheel gets the grease” adage applies very well to the retail pharmacy. Requesting them to come to your store and conduct a security check is one of the first steps to take to become more familiar with your officers and them with you. Larger police departments will likely have an officer or officers who work in some kind of crime prevention program and are easily equipped to provide you with this service. Even the smaller departments, however, may have a designated person working the day shift who can evaluate your store and point out the positive and negative issues that either protect you or make you more vulnerable to robberies and burglaries. Regardless, reach out to your local law enforcement and open the doors of communication before a robbery or other serious pharmacy crime occurs. [Read more…]

NABP Announces New Website on Rx Abuse

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The National Association of Boards of Pharmacy (NABP) launched a new program and website during its annual meeting in May. The program revolves around the request that pharmacists pledge to put forth more effort in attempting to reduce pharmaceutical diversion in all facets.

The new website, www.awarerx.org, details the pledge for pharmacists and gives resources for a variety of drug diversion problems. It talks about the new rules from the Drug Enforcement Administration (DEA) for the collection of controlled substances by DEA license holders. The Secure and Responsible Drug Disposal Act is detailed, giving pharmacists the guidelines if they choose to participate in this program. The Red Flags of Diversion video is also available for viewing and uses actors to recreate some common forms of diversion by drug seekers and retail pharmacists. This product came out of NABP’s 2014 meeting in Phoenix and does a good job of educating retail pharmacists as they do their everyday job. [Read more…]

How BIG is the problem?

Year after year, state and local law enforcement statistics indicate that pharmaceuticals are almost 30% of the overall drug problem in the United States, running a close second only marijuana abuse. However, until recently, law enforcement, health care professionals, and the general public have placed little emphasis on this huge problem.

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Pharmaceutical Diversion Education (PDE) is designed to assist a wide range of the population in understanding the potential abuse and addiction that can be associated with prescription medication.

Drug Diversion:
Any Criminal Act Involving a Prescription Drug.

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