This is the second installment in a 2-part series on robberies at retail pharmacies, likely the most anxious moments any store can experience. Previously, I mentioned some prevention measures you can take, many of them involving surveillance cameras that actually work. However, pharmacy employees need to do everything they can to identify suspects.

Do your best to notice specifics about the person that is pointing a gun at you. I know this does not sound easy, and it isn’t, but it can be crucial to law enforcement finding the subject or you identifying him or her. Height and approximate weight or build should come to your mind first, with one of those inside-thepharmacy height tapes coming in handy at times like this. Although hair type and color, as well as clothes, can be changed after a robbery, they are great details to give to the responding officers. The perpetrator’s race and distinguishing features (eg, scars, very large nose) cannot be changed and are important if the subject is not caught within a short time after the crime. [Read more…]